Privacy Policy

Effective Date: August 20, 2026

At VQS Access Health, LLC ("VQS Access Health," "we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you visit www.vqshealth.com (the "Site"), communicate with us, opt in to receive SMS/text messages, or use our services.

Information We Collect

Personal Information

When you interact with VQS Access Health, LLC, we may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Mobile or telephone number
• Mailing address
• Date of birth, when applicable
• Insurance information, when applicable
• Payment information
• Appointment requests
• Information submitted through contact or intake forms
• SMS/text messaging preferences and consent
• Any other information you choose to provide when communicating with us
• Automatically Collected Information
• When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:
• IP address
• Browser type
• Device information
• Time zone
• Referring website
• Pages visited
• Date and time of your visit
• Cookies and similar tracking technologies

We use this information to improve the performance, security, functionality, and user experience of our website.

Cookies and Tracking Technologies

We may use cookies, web beacons, pixels, and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Measure marketing effectiveness
• Enhance your browsing experience
• You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
• How We Use Your Information
• We may use personal information to:
• Schedule and manage appointments
• Confirm and remind patients of appointments
• Respond to inquiries
• Provide healthcare-related services
• Coordinate care
• Process authorized payments
• Communicate regarding appointments and services
• Provide customer and patient support
• Send requested information
• Improve our website and services
• Detect fraud and maintain website security
• Comply with applicable legal and regulatory obligations

Where appropriate and with any required consent, we may also communicate information regarding services, wellness programs, special events, or other practice information.

SMS/Text Messaging Program

VQS Access Health, LLC uses SMS/text messaging to communicate with patients and consumers for conversational and informational purposes.

SMS communications may include:

• Appointment scheduling
• Appointment confirmations and reminders
• Responses to general questions
• Care coordination
• Follow-up communications
• Practice information and updates
• Customer or patient support
• Requests to contact the office
• Other non-emergency support communications

How Consumers Opt In to SMS

Consumers can opt in to receive text messages from VQS Access Health, LLC by completing a paper SMS consent form during the patient intake process at our office.

The consumer provides a mobile telephone number and affirmatively indicates consent by checking the SMS/text messaging consent box on the intake or SMS consent form.

By checking the consent box and providing a mobile number, the consumer agrees to receive conversational and informational text messages from VQS Access Health, LLC regarding general questions, appointments, care coordination, practice information, and other non-emergency support needs.

Consent to receive SMS/text messages is not a condition of receiving healthcare services from VQS Access Health, LLC.

Signed or completed consent documentation may be maintained as part of the practice's records.

SMS Disclosure

Message frequency may vary. On average, 10–20 messages per month. Message and data rates may apply. Text HELP for help and STOP to opt out.

Opting Out of SMS

Consumers may withdraw their consent and opt out of SMS communications at any time by replying STOP to a text message from VQS Access Health, LLC.

After an opt-out request is processed, the consumer will no longer receive messages through the applicable SMS program unless the consumer subsequently provides consent to receive messages again.

Text HELP for help and STOP to opt out.

SMS Privacy Commitment

VQS Access Health, LLC respects the privacy of consumers who participate in our SMS messaging program.

We do not sell or rent mobile telephone numbers or SMS consent information.

Mobile information, text messaging originator opt-in data, and consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

Information may be provided to vendors or service providers when necessary to operate and support our communications and services, subject to applicable privacy, security, and legal requirements.

SMS and Healthcare Information

Standard SMS/text messaging may not be fully secure or encrypted. Patients should avoid sending highly sensitive information through standard SMS, including detailed medical information, Social Security numbers, financial account information, or payment card information.

SMS messaging is intended primarily for routine, conversational, informational, and non-emergency communications.

SMS messaging is not an emergency service. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

• Sharing Your Information
• We respect your privacy and do not sell or rent personal information.
• We may disclose information when reasonably necessary:
• To service providers that assist in operating our website, communications, or business
• To payment processors to complete authorized transactions
• To technology vendors that help maintain our systems
• To healthcare-related service providers where permitted or required
• As required by federal, state, or local law
• To comply with court orders, subpoenas, or other lawful requirements
• To protect the rights, safety, and security of VQS Access Health, LLC, our patients, or others

Service providers that process protected information on our behalf are expected to maintain appropriate privacy and security safeguards.

Consumer Data Transfer & SMS Privacy

VQS Access Health, LLC does not sell, rent, trade, or transfer consumer personal information, mobile telephone numbers, SMS opt-in information, or SMS consent to external organizations for their own use, marketing, or promotional purposes.

Consumer data, including mobile numbers and SMS consent, will not be transferred to any external organization under any circumstances, except as strictly required to deliver the SMS service through contracted processors and service providers that act on behalf of VQS Access Health, LLC and are bound by applicable confidentiality, privacy, and security obligations.

Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Any service provider permitted to process information on behalf of VQS Access Health, LLC may use that information only as necessary to provide the contracted service and in accordance with applicable privacy, security, and legal requirements.

HIPAA

As a healthcare provider, VQS Access Health, LLC is committed to protecting Protected Health Information ("PHI") in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable federal and state privacy requirements.

Medical information created or received in connection with healthcare services may also be governed by our Notice of Privacy Practices.

• Google Analytics
• We may use Google Analytics or similar analytics services to better understand how visitors use our website.
• Analytics services may collect information such as:
• Pages visited
• Device information
• Browser type
• General geographic information
• Time spent on pages
• Website interactions

Information regarding Google's privacy practices and available analytics opt-out controls is available through Google's privacy and analytics resources.

Behavioral Advertising

We may use limited online advertising tools to understand or improve the effectiveness of our marketing activities, subject to applicable privacy requirements.

Users may be able to manage advertising preferences through the applicable advertising platform's privacy or advertising settings.

Do Not Track

Some browsers provide "Do Not Track" signals. Because there is not currently a universally accepted standard for responding to these signals, our Site may not respond differently when a Do Not Track signal is received.

Data Retention

We retain personal information for as long as reasonably necessary to:

Provide requested services

Maintain appropriate healthcare and business records

Meet legal and regulatory obligations

Resolve disputes

Enforce agreements

Comply with applicable healthcare record-retention requirements

Your Privacy Rights

• Depending on applicable law and your place of residence, you may have certain rights concerning personal information, including the ability to:
• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain personal information where permitted by law
• Withdraw consent where applicable
• Request information regarding how personal information is processed
• Certain information, including healthcare records, may be subject to separate legal requirements and retention obligations.

To submit a privacy request, please contact us using the information below.

Children's Privacy

Our general website is not directed toward children under 18 acting independently of a parent or legal guardian.

Healthcare services involving minors may require participation or authorization from a parent, guardian, or other legally authorized representative as required by applicable law.

Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, legal requirements, technology, or operational needs.

The current version will be posted with its applicable effective or revision date.

Contact Us

For questions regarding this Privacy Policy, SMS communications, or our privacy practices, please contact:

VQS Access Health, LLC

Website: www.vqshealth.com
Email: info@vqshealth.com
Phone: (843) 839-5585
Address: 1705 N Oak St, Ste 2, Myrtle Beach, SC 29577

For SMS assistance: Text HELP for help and STOP to opt out.

VQS Access Health, LLC Terms and Conditions / Privacy Policy 

VQS Access Health, LLC Respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data. 

Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates.  The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems. 
 
 Data Usage: We use your data solely for sending informational communications. 

 
Data Security: We protect your data with secure storage measures to prevent unauthorized access. 
 
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time. 
 
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. 
 

Messages are recurring, and message frequency varies. 
 
VQS Access Health, LLC at (843) 396-1667 or info@vqsheatlh.com for HELP or to STOP receiving messages. 
 
Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to info@vqsheatlh.com or (843) 396-1667.  After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. 
 
You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you. 
 

Carrier Non-Liability Carriers are not liable for any delayed or undelivered messages 

 
Non-Sharing Clause: Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates. Information sharing to subcontractors in support services, such as customer service providers, is permitted.